Reef Buddy

Privacy Policy

Last updated: 10/28/2025

This Privacy Policy explains how Reef Buddy (“we”, “our”, “us”) collects, uses, and shares personal data when you access the Reef Buddy mobile application and website (collectively, “Service”). By using the Service, you agree to the practices described below. If you do not agree, please discontinue use.

1. Information We Collect

We collect information that you provide directly and data that is generated automatically when you interact with the Service.

  • Account and contact data: email address and optional profile information you choose to share.
  • Tank logs and notes: parameters, livestock records, photos, and any content you submit while using the App.
  • Usage data: device identifiers, IP address, operating system, app version, pages visited, interaction timestamps, and crash diagnostics.

2. How We Use Information

We process personal data to deliver, maintain, and improve the Service. Typical uses include:

  • Providing core features such as water parameter logging, reminders, and insights.
  • Sending transactional notifications about account activity or subscription status.
  • Monitoring performance, troubleshooting issues, and protecting against abuse.
  • Aggregating usage trends to plan roadmap enhancements and personalize content.
  • Complying with legal obligations and enforcing our Terms of Use.

3. Legal Bases

When required by law, we rely on the following legal bases to process personal data: (i) performance of a contract (to deliver the Service you request), (ii) legitimate interests (for security, analytics, and service improvement), and (iii) consent (for optional communications or analytics where consent is mandated).

4. Sharing of Information

We do not sell your personal data. We share information only with:

  • Service providers who host infrastructure, analytics, or support functions under strict confidentiality agreements.
  • Authorities when required by law, regulation, or legal process.
  • Successors in the event of a merger, acquisition, or asset sale, subject to protective measures.

5. International Transfers

Reef Buddy operates from France and may store data on servers located within the European Union or other jurisdictions. When data moves across borders, we ensure appropriate safeguards such as Standard Contractual Clauses or equivalent protections mandated by applicable law.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy. Tank logs and analytics data are stored while your account remains active. We delete or anonymise information when it is no longer required, unless a longer retention period is mandated by law.

7. Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. You can submit requests by contacting us at the address below. You may also disable analytics within device settings or by adjusting in-app preferences where available.

8. Data Security

We implement technical and organizational measures designed to protect your data, including encryption in transit, restricted access, and regular security reviews. Despite our efforts, no method of transmission or storage is completely secure; use the Service at your own risk.

9. Children’s Privacy

The Service is not directed to children under 18, and we do not knowingly collect personal data from minors. If you believe a minor has provided us information, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via in-app notice or email. The “Last updated” date reflects the most recent revision. Continued use of the Service after updates indicates acceptance.